Cool Sounds Party and Events Hire offers a 100% money back guarantee, this is at the discretion of the Cool Sounds Party and Events Hire management. The hirer accepts full responsibility for the equipment while in their possession. The hirer is liable for any loss or damage while the equipment is in their possession.

Cancelled bookings 48 hours prior to the event incur a 50% cancellation fee. Cancellations within a 48 hour period incur a 100% cancellation fee.